Frequently Asked Questions
Impratech is the brainchild of Dr Bharat Bhardwaj, an established chemical distributor with nearly 25 years of knowledge and experience in the sector. After extensive testing and development, Impratech has created a unique solution that unlocks all the potential of ecommerce and selling online. Within just a few weeks, your business can have a customised online shopfront, complete with personalised branding, colours and logo, to provide your customers with an easily-accessible and safe environment to buy your products. View Impratech video
Having the ability to sell online will help to extend your reach, broaden your customer base and enhance existing relationships. There is no need to change your conventional selling methods – the Impratech solution will simply boost your bottom line. Your customers can continue to deal with you using traditional methods but will now have the added benefit of being able to make purchases 24/7, wherever they are. Watch video./a>
Impratech team is always there to support you in case you need assistance. We offer both telephone support and online support.
Yes Impratech integrates with most ERP and CRM systems. Infact, Impratech integrates with all systems that expose an API (Application programming interface).
We are in discussion with several haulage companies to implement the track & trace feature.
Presently, all drivers (contractor & sub-contractors) are required to use the track & trace app to log the job.
- Impratech is geared to all companies which are interested in improving their customer experience. While some larger suppliers have the resources to build their own platform from scratch, the process of researching, designing and A/B testing is very time consuming and costly.
- Therefore, Impratech solves this by providing a ready to use platform which has been robustly tested and streamlined to improve customer satisfaction.
- If necessary, Impratech all offer business the option of having a more bespoke solution with a very short implementation period.
Our platform allows you to set personal KPI’s by either integrating data from your ERP/CRM system or alternative the platform can be customised to monitor specification performance metrics.